FAQ

Frequently Asked Questions

What are your store hours?

Our online store is available 24/7 for your convenience.

Do you offer free shipping?

Yes! We offer free shipping on all domestic orders

What is your return policy?

For health and safety reasons, we are unable to accept returns or exchanges on any food and beverage items. We appreciate your understanding.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

Do you ship internationally?

Currently, we ship within the United States only. We're working on expanding our shipping options to include international destinations soon.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our shipping carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for a fast and secure checkout experience.

How do I contact customer service?

You can reach our customer service team by email at support@cafebonita.shop or through the contact form on our website. We typically respond within 24 hours.